Privacy & Cookies Policy

This policy describes how we, Grangerest Ltd T/A Queens Head, collects, uses and looks after the information you provide to us.

Personal Information

Users are given the option of leaving a small amount of personal data when submitting a customer comment form. All other storage of personal data is related to website administration and not general users.

Cookies

A ‘cookie’ is a small text file that is placed on a user’s computer hard drive or device  by a website.

There are several types of cookie and the most common are often referred to as ‘session’ cookies. These are used to keep track of information needed by a user as they travel from page to page within a website.  These cookies typically have a short lifetime and expire when the browser window is closed.

From May 2011, it has become law in the UK to ask permission before storing ‘non-required’ cookies on a person’s computer, which is the purpose of the notice you saw when accessing the website.  Cookies that are considered a requirement include ‘session’ cookies which are used to remember user preferences (see below for more information on ‘session’ cookies).

So that we remember your cookie preferences on www.queenshead.com a cookie will be created.  Aside from session cookies, no other cookies from this site will be stored if you choose to decline cookies.

Cookie Usage

www.queenshead.com uses ‘session’ cookies to remember certain details or to maintain the connection state.

www.queenshead.com also uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  Links to Google’s privacy policy can be found on their website.

Cookie Management

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies or to just accept ‘session’ cookies, ‘first party’ cookies, or cookies from trusted ‘third parties’ only.

Notification of Changes

If we at www.queenshead.com decide to change our privacy policy, it will post such changes on its website under the section entitled ‘Privacy Policy’.